Privacy Policy
[DRAFT — pending review by qualified legal counsel. Replace all bracketed placeholders (legal entity, jurisdiction, address, contact emails) before publishing.]
This Privacy Policy explains how [PRV Technologies legal entity] ("PRV Technologies", "we", "us") collects, uses, discloses, and protects personal data when you use our website, dashboard, and infrastructure services (the "Services"). We act as a data controller for account and billing data, and as a data processor for the content you run on our infrastructure (see our Data Processing Agreement).
1. Information we collect
Account data: name, email, company, password, and authentication details.
Billing data: billing address, tax identifiers, and payment metadata processed by our payment providers (we do not store full card numbers).
Technical & usage data: IP address, device and browser information, resource identifiers, API logs, and product usage metrics.
Support data: messages, tickets, and communications you send us.
2. How we use your data
Provide, operate, secure, and improve the Services.
Process payments, prevent fraud and abuse, and enforce our terms.
Provide support and send service, security, and billing notifications.
Comply with legal obligations.
3. Legal bases (GDPR)
Where the GDPR applies, we rely on: performance of a contract (to deliver the Services), legitimate interests (security, fraud prevention, product improvement), legal obligation (accounting, compliance), and consent (where required, e.g. certain cookies and marketing).
4. Sharing and sub-processors
We share personal data with vendors that help us run the Services (payments, infrastructure, analytics, communications, fraud prevention). These sub-processors are bound by confidentiality and data-protection obligations. We do not sell personal data.
5. International transfers
We operate in multiple regions, including the United States and the European Union. Where personal data is transferred internationally, we use appropriate safeguards such as Standard Contractual Clauses.
6. Data retention
We retain personal data for as long as your account is active and as needed to provide the Services, then for the periods required to meet legal, tax, and accounting obligations, after which it is deleted or anonymized.
7. Security
We implement technical and organizational measures appropriate to the risk, including encryption in transit, access controls, network isolation, and monitoring. No method of transmission or storage is completely secure.
8. Your rights
Subject to applicable law, you may have the right to access, correct, delete, restrict, or port your personal data, and to object to certain processing. You may also withdraw consent and lodge a complaint with a supervisory authority. To exercise these rights, contact [privacy@prvtechnologies.com].
9. Cookies
We use cookies and similar technologies as described in our Cookie Policy.
10. Children
The Services are not directed to individuals under 18, and we do not knowingly collect their personal data.
11. Changes
We may update this Policy from time to time. Material changes will be notified through the Services or by email. Continued use after changes constitutes acceptance.
12. Contact
[PRV Technologies legal entity], [registered office address]. Data protection contact: [privacy@prvtechnologies.com].