Terms of Service

Key things to know

This summary is provided for your convenience only. It is not part of the contract and does not change your or our rights. The full Terms of Service below govern; where this summary and the Terms differ, the Terms apply.

TERMS OF SERVICE

PRV Technologies

Last updated: June 22, 2026

These Terms of Service (the “Terms” or “Agreement”) govern your access to and use of the bare metal dedicated servers, virtual machines, and related cloud infrastructure products and services (collectively, the “Services”) provided by PRV Tech, a company registered in the Republic of Korea (Business Registration No. 727-86-02960), with its registered address at Suite 3-704, 495 Parang-ro, Seo-gu, Incheon 22770, Republic of Korea (“PRV Technologies”, “we”, “us” or “our”).

By registering for an account, ordering, accessing, or using any of the Services, or by clicking to accept these Terms where that option is presented, you (“you”, “your”, “Customer” or “Account Owner”) agree to be bound by these Terms and by all policies incorporated by reference, including our Privacy Policy, Acceptable Use Policy, and Service Level Agreement (where applicable). If you do not agree to these Terms, you must not access or use the Services.

Any new features, products, or tools added to the current Services are also subject to these Terms. We may amend these Terms from time to time. Except for changes required by law or relating to new features that do not materially reduce your rights, we will give you at least thirty (30) days’ advance notice of any material change by email to the address on your Account or by prominent notice within the customer portal. Material changes take effect at the end of that notice period. If you do not agree to a material change, you may terminate the affected Services before the change takes effect, and any unused prepaid Fees for the terminated Services will be credited to your Account Balance on a pro-rata basis. Your continued use of the Services after a change takes effect constitutes acceptance of the revised Terms. The current Terms are always available at https://prvtechnologies.com.

If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity, in which case “you” refers to that entity.

Contracting entity. The entity you contract with, and the governing law and forum that apply to you, are determined by the billing address associated with your Account. As of the date of these Terms, the contracting entity for all customers is PRV Tech (Business Registration No. 727-86-02960), Republic of Korea, and Section 16 applies. We may add or designate additional contracting entities for particular countries or regions; where we do, the entity, governing law, and forum applicable to you will be identified at https://prvtechnologies.com and in your customer portal. If your billing address changes such that a different contracting entity, governing law, or forum would apply, we will treat that as a material change: we will notify you at least thirty (30) days in advance in accordance with the amendment process above, the change will take effect no earlier than your next renewal, and you may terminate the affected Services before it takes effect, with any unused prepaid Fees credited to your Account Balance on a pro-rata basis. We will make the then-current details available to you at https://prvtechnologies.com and in your customer portal.

Business and consumer use. The Services are made available to both businesses and individual consumers. If you order the Services for purposes relating to your trade, business, craft, or profession, the consumer-specific protections referred to in these Terms may not apply to you. If you are a consumer, you benefit from any mandatory consumer-protection law applicable to you, and nothing in these Terms operates to exclude, restrict, or modify any right or remedy that cannot lawfully be excluded, restricted, or modified; such mandatory rights prevail over any conflicting provision of these Terms (see Sections 8.6 and 16).

1. Definitions

“Account” means the account registered by you to access and use the Services.

“Account Owner” means the person or entity that registers for, and is the contracting party for, the Services.

“Bare Metal Server” means a dedicated physical server provided to you as part of the Services.

“Virtual Machine” or “VM” means a virtualized server instance provided to you as part of the Services.

“Customer Content” or “Materials” means any data, software, code, text, images, files, or other content that you upload, store, process, transmit, or display through the Services.

“Account Balance” means non-cash service credit held against your Account that may be applied to future Fees, as described in Section 8.

“Chargeback” means any reversal, dispute, retrieval request, or charge reversal initiated through your card issuer, bank, or payment provider in respect of a payment made to us.

“Fees” means all subscription fees, usage fees, bandwidth fees, and any other charges payable for the Services.

“Acceptable Use Policy” or “AUP” means our policy governing acceptable use of the Services, as updated from time to time.

2. Account Terms and Eligibility

You must be at least 18 years of age, or the age of majority in your jurisdiction, and capable of forming a legally binding contract to use the Services.

To access the Services, you must register for an Account by providing your full legal name (or legal entity name), a current address, a valid email address, a phone number, and any other information indicated as required. You agree to provide accurate, current, and complete information and to keep it updated.

We may, in our sole discretion, accept or reject any application for an Account, or cancel an existing Account, for any lawful reason.

You acknowledge that the email address you provide will be the primary method of communication, including for invoices, notices, and service-related messages.

You are solely responsible for maintaining the confidentiality and security of your Account credentials and for all activity that occurs under your Account. We are not liable for any loss or damage arising from your failure to keep your credentials secure. You must notify us immediately of any unauthorized use of your Account.

You are responsible for all Customer Content and all activity conducted through your Account, including the acts and omissions of any users you authorize.

2.1 One Account Per Person or Organization

Each person and each organization is permitted only one (1) Account for accessing the Services. We employ automated detection systems to identify related Accounts based on factors including, but not limited to, device fingerprinting, usage patterns, billing information, and behavioral analysis. Information about how we process personal data in connection with such automated detection, including any automated decision-making and your related rights, is set out in our Privacy Policy.

You must not:

• create multiple Accounts to circumvent usage limits, billing requirements, or any promotional offer (including the money-back guarantee in Section 8);

• use technical methods, including VPNs, proxies, or device spoofing, to create or operate multiple Accounts for the same person or organization; or

• engage in any form of account abuse, including coordinated Account creation to exceed designated usage limits.

We reserve the right to: (a) link Accounts we determine belong to the same person or organization; (b) suspend or terminate all related Accounts without prior notice where multiple-account abuse is detected; (c) collect and analyze Account data, usage patterns, and device information for fraud prevention and security; and (d) share account-violation information with law enforcement where required by law. Attempts to circumvent these restrictions by any technical or non-technical means constitute a material breach of these Terms and may result in immediate termination of all associated Accounts and forfeiture of any credits or Services, except to the extent any non-waivable right or remedy available to you under applicable mandatory consumer-protection law provides otherwise (see Sections 8.6 and 16).

2.2 Acceptable Use Policy

Your use of the Services is also governed by our Acceptable Use Policy (AUP), which provides detailed guidelines on prohibited activities, fair use, and enforcement. Violations of the AUP constitute a breach of these Terms and may result in suspension or termination of your Account.

2.3 Sanctions, Export Controls and Eligibility Screening

You represent and warrant that you, your Account Owner, your beneficial owners, and your authorized users are not: (a) located in, ordinarily resident in, or organized under the laws of, any country or territory subject to comprehensive sanctions or embargoes administered by the United Nations, the Republic of Korea, the United States (including OFAC), the European Union, or the United Kingdom; or (b) identified on any applicable restricted-party, denied-party, or sanctions list (including the U.S. SDN List). You will not use the Services for, or make them available to any person for, any purpose prohibited by applicable export-control or sanctions laws, including the U.S. Export Administration Regulations (EAR). We may screen Accounts, payment instruments, and traffic against such lists and may refuse, suspend, or terminate Services, without liability, where we reasonably determine that continued provision would breach, or expose us to liability under, applicable sanctions or export-control laws.

2.4 SMS and Communications

By providing your phone number and opting in, you agree to receive account verification codes, security alerts, and service-related or informational text messages (where enabled) from us through our SMS service provider. Consent to marketing or promotional SMS, where applicable, is separate and not a condition of using the Services. You may opt out of non-essential messages at any time by replying STOP to any message (or by following the unsubscribe instructions provided); essential transactional and security messages may continue where permitted by law. Message and data rates may apply, and message frequency varies. You are responsible for ensuring the phone number on your Account is accurate and that you are authorized to receive messages at that number. We may suspend SMS features for any user who abuses or misuses them.

3. The Services

PRV Technologies provides bare metal dedicated servers, virtual machines, and related cloud infrastructure and networking services. The specific configuration, specifications, resources, and location of the Services you order will be set out in the applicable order, product page, or customer portal.

Unless an applicable Service Level Agreement expressly states otherwise, the Services are provided on a commercially reasonable efforts basis. We do not guarantee that the Services will be uninterrupted, error-free, or completely secure.

You are responsible for the configuration, management, security, patching, backup, and operation of any operating systems, software, and applications you install or run on the Services. Unless a managed service is expressly purchased, the Services are provided on an unmanaged basis.

You are solely responsible for maintaining backups of your Customer Content. We are not responsible for any loss, corruption, or deletion of Customer Content, and we provide no backup service unless expressly purchased.

We may modify, enhance, or discontinue any feature or component of the Services from time to time. Where a change is material and adverse to you, we will use reasonable efforts to provide advance notice.

4. Limitations of Use

By using the Services, you warrant on behalf of yourself, your users, and other parties you represent that you will not:

• modify, copy, prepare derivative works of, decompile, or reverse engineer any materials or software provided through the Services;

• remove any copyright or other proprietary notices from any materials or software;

• knowingly or negligently use the Services in a way that abuses or disrupts our networks or any service we provide;

• violate any applicable law or regulation of the Republic of Korea, your own jurisdiction, or any jurisdiction in which your customers or end users are located;

• infringe the intellectual property, privacy, publicity, or other rights of any third party;

• transmit, store, or distribute malware, viruses, or other malicious code, or engage in unauthorized access, hacking, port scanning, or penetration of any system or network;

• send unsolicited bulk email (spam), engage in phishing, or operate open mail relays or proxies in violation of applicable law;

• conduct, originate, or knowingly facilitate denial-of-service (DoS/DDoS) attacks or other network abuse;

• host, distribute, or facilitate access to child sexual abuse material, content that promotes terrorism or violence, or other content that is illegal under applicable law;

• harvest, collect, or gather user data without the user’s consent;

• engage in cryptocurrency mining, high-density compute, or other resource-intensive activity, except where expressly permitted for the specific product purchased. Running blockchain validator nodes is permitted and is not considered cryptocurrency mining for purposes of this section; or

• interfere with or disrupt the integrity, performance, or security of the Services or other customers’ use of the Services.

We may investigate suspected violations and may suspend or terminate the Services, remove Customer Content, or take other action we deem appropriate. Where lawful and practicable, we will endeavor to notify you, but we may act without prior notice where necessary to protect the Services, other customers, or third parties, or to comply with law.

5. Intellectual Property and Software License

The intellectual property in the materials and software provided through the Services is owned by or licensed to us and our affiliates and is protected by applicable copyright and trademark laws. We grant you a non-exclusive, non-transferable license to access and use the materials and software solely in connection with your use of the Services during your subscription term.

This license does not transfer title and terminates automatically if you violate these Terms. You may not modify, reverse engineer, or distribute our software. All intellectual property rights in the Services remain with us.

As between the parties, you retain all rights, title, and interest in and to your Customer Content. We do not claim ownership of your Customer Content. You grant us a limited, non-exclusive, worldwide license to host, store, transmit, copy, and display your Customer Content solely to the extent necessary to provide and support the Services, to prevent or address technical or security issues, and to comply with law.

You represent and warrant that you own or have all necessary rights to your Customer Content and that it does not violate these Terms, the AUP, or any applicable law or third-party right.

You shall not register, use, or bid on domain names or search keywords that incorporate “PRV Technologies” or our trademarks, or confusingly similar variations or misspellings thereof.

6. Payment Terms

6.1 Currency, Exchange Rates and Card Fees

All Fees are quoted, invoiced, and payable in United States Dollars (USD) unless we expressly agree otherwise in writing. You are responsible for paying the full USD amount due. Any currency conversion, foreign-transaction fees, cross-border fees, card-network or issuer surcharges, and any losses or costs arising from exchange-rate fluctuations are solely your responsibility and are not borne by us. The amount ultimately charged to your account in your local currency is determined by your card issuer or bank at their applicable exchange rate, and any difference between that amount and the USD Fee does not reduce or discharge your payment obligation to us.

6.2 Payment Modes

All Services are billed under a Subscription plan by default. Pay-As-You-Go (PAYG) billing is available only upon request and subject to eligibility approval. To inquire about PAYG eligibility, please contact our support team.

6.3 Subscription Plans

Subscription plans provide a fixed resource allocation billed upfront at the start of each billing period. The following plans are available:

• Monthly Subscription: billed upfront at the beginning of each monthly billing period; automatically renews unless cancelled at least one (1) day before the renewal date; on early cancellation, remaining unused days are credited to your Account Balance (see Section 8).

• Annual Subscription: billed upfront at the beginning of the 12-month subscription period at a discounted rate; on early cancellation, the remaining period is credited to your Account Balance (see Section 8).

• 24-Month Subscription: billed upfront at the beginning of the 24-month subscription period at best-value pricing; on early cancellation, the remaining period is credited to your Account Balance (see Section 8).

6.4 Pay-As-You-Go (PAYG)

PAYG billing is not available by default and is offered on a case-by-case basis to eligible customers upon request. Where enabled, PAYG billing is based on actual resource usage with no upfront commitment or minimum period: resources are billed by the hour based on actual usage; an invoice is generated on the first day of the following month for the previous month’s usage; payment is due upon invoice issuance; and resources may be created and deleted freely at any time with no minimum contract period or cancellation penalty.

6.5 Payment Methods

Credit/Debit Card: you may add a payment card for automated billing through our PCI-compliant payment provider. If a card is on file, charges are processed automatically at the applicable billing time. If a charge is unsuccessful, the outstanding balance is immediately due, and failure to settle it promptly may result in late fees and suspension or termination of access as outlined in Section 7.

Late Fees: a late fee of 1.5% per month (or the maximum rate permitted by applicable law, if lower) may be applied to any unpaid balance remaining after an unsuccessful charge.

Bank Transfer (Prepayment): available upon prior written agreement at our sole discretion and strictly on a prepayment basis. Sufficient funds must be transferred before the start of the billing period. You must promptly notify us of any transfer and provide proof of payment as requested. Funds are credited to your Account Balance upon confirmation of receipt; processing times may vary. If your prepaid balance is insufficient to cover charges, your access may be suspended.

Other Payment Methods: any other payment arrangement requires our explicit prior written agreement and is subject to the terms specified in that agreement.

6.6 Chargebacks and Payment Disputes

If you have a billing concern, you must first contact us under Section 8 so that we can investigate and, where appropriate, resolve it directly. Initiating a Chargeback without first allowing us a reasonable opportunity to address the issue is a material breach of these Terms.

Where you initiate a Chargeback in respect of a legitimately incurred charge, or otherwise improperly, fraudulently, or in bad faith, we may, without limiting our other rights and remedies, and to the maximum extent permitted by applicable law: (a) immediately suspend or terminate your Account and all associated Services without prior notice; (b) treat the disputed amount, together with all related costs, as immediately due and payable; (c) charge back to you, and recover from you, all fees, penalties, and administrative or handling costs we incur as a result of the Chargeback, including any fees, penalties, or assessments imposed by our payment processor, acquiring bank, or the relevant card network, plus our reasonable administrative costs of responding; (d) apply any Account Balance or credits toward the outstanding amounts; (e) require that any future payments be made by a prepayment method of our choosing; and (f) refer the matter for collection and report fraudulent activity to our payment processor, the card networks, and, where appropriate, law enforcement.

Suspension or termination resulting from a Chargeback does not relieve you of your obligation to pay all amounts properly owed, including the disputed Fees and the additional costs described above. Where a Chargeback is later determined to have been validly raised in respect of an amount that was not in fact owed, the foregoing consequences will not apply to that amount.

6.7 Taxes and Costs

You are responsible for all applicable taxes (such as value-added tax (VAT), GST, sales tax, or other governmental transaction taxes) and any currency-conversion costs associated with your payments. Our Fees are exclusive of these taxes unless expressly stated otherwise. We will apply taxes as required by law, including the laws of the Republic of Korea, based on the information you provide.

6.8 Price Changes

We may change our pricing at any time. Price changes will be communicated by email at least thirty (30) days in advance, will not apply to the current billing period, and will take effect at the next renewal or billing cycle.

6.9 Disputes and Non-Payment

Billing disputes are handled under Section 8. Consequences for non-payment, including suspension and termination rights, are detailed in Section 7.

7. Termination and Data Retrieval

7.1 Termination by Us

We may suspend or terminate your access to the Services if you breach these Terms. For non-severe breaches, such as minor violations of our usage policies, we will provide ten (10) days’ written notice by email, allowing you the opportunity to remedy the issue. For severe violations — including but not limited to illegal activity, an improper Chargeback, or abuse of our resources — we may suspend or terminate your access immediately without prior notice. Non-payment of Fees is handled under the notice process in Section 7.3, except that where non-payment occurs together with another severe violation, or where we reasonably believe non-payment is part of fraudulent or abusive activity, we may act immediately under this Section 7.1.

7.2 Termination by You

You may terminate your Account at any time through the termination process in your account settings. For subscriptions, cancel at least one (1) day before your renewal date to prevent automatic renewal; the Service continues until the end of your current billing period, and remaining unused days are credited to your Account Balance on a pro-rata basis (see Section 8). For PAYG, you may cancel at any time by deleting all resources and closing your Account; you remain responsible for all usage charges incurred up to cancellation, and a final invoice will be issued for any outstanding usage. Upon termination, you remain responsible for paying all outstanding Fees.

7.3 Termination for Non-Payment

If you fail to pay outstanding Fees by the due date, we will send a written notice by email. You will have seven (7) days from the date of that notice to settle the outstanding amount in full. If payment is not received within that seven (7) day period, we may suspend your access. If payment remains unpaid for ten (10) days from the date of that notice (that is, three days after the suspension point), we may terminate your access entirely. Suspension and termination under this Section do not relieve you of your obligation to pay all outstanding Fees.

7.4 Data Retrieval Post-Termination

Upon termination for any reason, you will ordinarily have twenty (20) days to retrieve your Customer Content using the tools provided in your account dashboard. After this 20-day period, we may permanently delete your Customer Content from our systems, and we will not be responsible for any loss of data resulting from your failure to retrieve it within that timeframe. Notwithstanding the foregoing, where Services are terminated or content is removed because of illegal Customer Content, a serious security or abuse incident, an order of a competent authority, or where retention would itself be unlawful or expose us or third parties to harm, we may restrict or deny the retrieval period and may remove or delete the affected Customer Content immediately, to the extent required or permitted by applicable law. We may retain certain data for a limited period where required to comply with law or for legitimate business purposes, in accordance with our Privacy Policy.

7.5 Survival of Obligations

Any obligations that by their nature should survive termination — including payment obligations, intellectual property rights, confidentiality, liability limitations, and governing law — will remain in effect after termination.

8. Refund Policy and Billing Disputes

8.1 14-Day Money-Back Guarantee (First Purchase Only)

You may request a full refund within fourteen (14) days of your first purchase per Account, with no reason required. Refunds may be issued to your original payment method or to your Account Balance as credit. This guarantee applies once per Account, to the first subscription purchase only; subsequent purchases, renewals, and upgrades are not eligible. To request, submit a request through our support channels or account settings within fourteen (14) days of your first purchase, including your account information and preferred refund method. This Section 8.1 sets out a voluntary commercial guarantee and does not limit any mandatory statutory withdrawal or cancellation right you may have under Section 8.6.

8.2 Refunds After 14 Days — Account Balance Credit

After the 14-day period, if you cancel your subscription, no cash or card refunds will be issued, except where a refund to your original payment method is required by applicable mandatory law (see Section 8.6). The unused portion of your subscription will be credited to your Account Balance, calculated as remaining days multiplied by the applicable daily rate (with any discount applied at purchase factored into the calculation for annual and 24-month subscriptions). Account Balance may be used for future Services but cannot be converted to cash or refunded to your payment method, except where required by applicable mandatory law. PAYG charges are based on actual usage and are non-refundable.

8.3 Items Not Eligible for Refund

Subject to Section 8.6, the following are not eligible for refunds: domain name registrations; SSL certificates; third-party licenses; and custom configuration services.

8.4 Billing Errors

If you believe there has been an error in a charge or in the tax calculation on your invoice, report it through the contact details in Section 18, providing details of the specific charge and why you believe it is incorrect. We will investigate within seven (7) days. If our investigation confirms a billing or tax-calculation error on our part, we will refund the incorrectly charged amount to your original payment method.

8.5 Resolve Disputes With Us First

You agree to raise any billing dispute with us under this Section 8 and to give us a reasonable opportunity to investigate and resolve it before initiating a Chargeback or any other reversal through your card issuer or bank. The consequences of an improper Chargeback are set out in Section 6.6.

8.6 Mandatory Consumer Rights and Statutory Withdrawal Rights

Nothing in these Terms excludes, restricts, or modifies any non-waivable right or remedy available to you under mandatory consumer-protection or distance-selling law applicable to you, including the laws of the Republic of Korea and, where applicable, the consumer laws of your country of residence (for example, statutory rights of withdrawal or cancellation and rights to a refund to your original payment method). Where such mandatory rights apply, they operate in addition to, and prevail over, the commercial refund terms in this Section 8. Where you have a statutory right of withdrawal in respect of digital or cloud services, that right may be affected once performance begins with your express prior consent and your acknowledgement that the right may thereby be lost, as permitted by applicable law.

9. Data Security and Privacy

We employ industry-standard encryption and access controls to safeguard your data. You retain ownership of all Customer Content you upload to the Services. We will not access your Customer Content except to provide the Services or as required by law.

Our collection and processing of personal data is governed by our Privacy Policy. We process personal data in accordance with applicable Republic of Korea data protection laws, including the Personal Information Protection Act (PIPA), and, where applicable, other data protection laws relevant to your use of the Services (such as the EU/UK General Data Protection Regulation (GDPR) where you or your end users are in the EU or UK, and the California Consumer Privacy Act (CCPA/CPRA) where applicable). In respect of personal data within Customer Content that we process on your behalf, you act as controller and we act as processor, and the Data Processing Addendum referenced below governs that processing. In respect of personal data we process for our own purposes — including Account registration data, billing and payment data, and data processed for fraud prevention, security, and the automated related-Account detection described in Section 2.1 — we act as controller and process such data in accordance with our Privacy Policy. Where we process personal data on your behalf and applicable law (such as Article 28 GDPR) so requires, the parties will enter into a Data Processing Addendum (DPA) describing the subject matter of processing, sub-processors, retention periods, security measures, and international transfer mechanisms; our then-current DPA is incorporated by reference and made available on request. You are responsible for ensuring that your collection, use, and processing of personal data through the Services complies with all applicable data protection laws and for obtaining any necessary consents and providing any required notices to your end users.

10. Compliance with Laws

You agree to use the Services in accordance with all applicable laws, including data protection, financial, sanctions, and export-control regulations in the Republic of Korea and any other relevant jurisdictions (see Section 2.3). You are solely responsible for ensuring your use complies with such laws.

11. Service Level Agreement (SLA)

Our service availability targets are described in our separate Service Level Agreement (SLA). The SLA sets out the availability we aim to provide; except where the SLA or applicable mandatory law expressly provides otherwise, the SLA does not by itself create a right to service credits or other compensation, and the remedies available to you for any unavailability are those set out in these Terms and under applicable law. In case of any conflict between these Terms and the SLA, the SLA prevails with respect to service availability.

12. Warranties, Disclaimers and Limitation of Liability

The Services are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we make no warranties, express or implied, and disclaim all warranties, including merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Services will be uninterrupted, timely, secure, or error-free.

To the maximum extent permitted by law, we and our suppliers shall not be liable for any consequential loss arising from your use or inability to use the Services, even if advised of the possibility of such damage. “Consequential loss” includes indirect loss, loss of profit, loss of revenue, loss of business, loss of goodwill, loss of data, and similar losses.

Our aggregate liability for any claims arising from these Terms or your use of the Services shall not exceed the total Fees you paid to us in the twelve (12) months immediately preceding the event giving rise to the claim.

We are not liable for data loss, service interruptions, or damages caused by your failure to comply with these Terms.

Nothing in these Terms limits or excludes either party’s liability for death or personal injury caused by negligence, fraud, willful misconduct, gross negligence, or any liability that cannot lawfully be limited or excluded, including mandatory consumer protections under applicable law.

13. Indemnification

To the maximum extent permitted by applicable law, you agree to indemnify, defend, and hold harmless us and our affiliates, officers, directors, employees, and agents from and against any claims, demands, losses, liabilities, damages, costs, and expenses (including reasonable legal fees) arising out of or relating to: (a) your Customer Content; (b) your use of the Services; (c) your breach of these Terms or the AUP; or (d) your violation of any law or third-party right. Where you use the Services as a consumer protected by mandatory law, this indemnity applies only to the extent permitted by that law, and nothing in this Section requires you to indemnify us beyond what such mandatory law allows.

14. Force Majeure

We are not liable for delays or failures in performing our obligations (other than payment obligations) due to events beyond our reasonable control, including natural disasters, cyberattacks (despite reasonable security measures), governmental actions, pandemics, war, terrorism, labor disputes, or telecommunications or internet failures. In such events, we will use commercially reasonable efforts to mitigate the impact and restore the Services as soon as practicable.

15. Third-Party Services and Links

The Services may interoperate with or link to third-party software, services, networks, or websites not controlled by us. We are not responsible for their contents, and the inclusion of any link does not imply endorsement. Your use of any third-party service is at your own risk and subject to the applicable third party’s terms. We make no warranties regarding, and are not liable for, any third-party services.

16. Governing Law and Dispute Resolution

These Terms, and any dispute or claim arising out of or in connection with them or their subject matter, are governed by and construed in accordance with the laws of the Republic of Korea, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Before commencing formal proceedings, the parties will use good-faith efforts to resolve any dispute amicably through discussion.

Where you contract as a business, the parties submit to the exclusive jurisdiction of the Incheon District Court as the court of first instance for any dispute arising out of or in connection with these Terms.

Where you are a consumer protected by mandatory law in your country of residence, nothing in this Section deprives you of the protection of the mandatory consumer-protection provisions of the law of that country, or of any right you may have to bring or defend proceedings in the courts of that country. In that case, the choice of Korean law and Incheon jurisdiction above applies only to the extent it does not override those mandatory protections.

17. General Provisions

Entire Agreement. These Terms, together with the policies and documents incorporated by reference and any applicable order, constitute the entire agreement between you and us regarding the Services and supersede all prior agreements.

Assignment. You may not assign or transfer these Terms or your Account without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets.

Severability. If any provision is held wholly or partly invalid or unenforceable, it is severed to that extent and the remaining provisions continue in full force and effect.

Waiver. Our failure to enforce any provision is not a waiver of our right to do so later.

Notices. We may provide notices by email to the address on your Account or by posting to the customer portal or our website. You may provide notices to us at the contact details below.

No Agency. Nothing in these Terms creates any partnership, joint venture, agency, or employment relationship.

Language. These Terms are made available in English, which is the authoritative and governing version. Any translation is provided for convenience only; in the event of any conflict, the English version prevails, except to the extent applicable mandatory law in your jurisdiction requires otherwise.

18. Contact Information

If you have any questions about these Terms, please contact us:

PRV Tech (operating as “PRV Technologies”)

Business Registration No.: 727-86-02960

Address: Suite 3-704, 495 Parang-ro, Seo-gu, Incheon 22770, Republic of Korea

Email: contact@prvtechnologies.com

Website: https://prvtechnologies.com

By using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.