Terms of Service
[DRAFT — pending review by qualified legal counsel. Replace all bracketed placeholders (legal entity, jurisdiction, address, contact emails) before publishing.]
These Terms of Service ("Terms") govern your access to and use of the Services provided by [PRV Technologies legal entity] ("PRV Technologies", "we", "us"). By creating an account or using the Services, you agree to these Terms.
1. Definitions
"Services" means our bare metal servers, cloud compute instances, storage, networking, dashboard, and APIs. "Customer Content" means data and workloads you deploy on the Services.
2. Accounts and eligibility
You must be at least 18 and able to form a binding contract. You are responsible for your account credentials, for all activity under your account, and for maintaining accurate billing information.
3. Use of the Services
You may use the Services only in compliance with these Terms, our Acceptable Use Policy, and applicable law. You are responsible for configuring, securing, and operating your instances and Customer Content.
4. Fees and billing
Fees are charged on a monthly and/or hourly basis as displayed at order time, plus applicable taxes.
Usage-based charges accrue until resources are destroyed. You are responsible for decommissioning resources you no longer need.
Late or failed payments may result in suspension. Fees are non-refundable except where required by law.
5. Provisioning and lead times
Cloud instances are typically provisioned on demand. Bare metal and custom configurations may require provisioning lead times communicated at order time and depend on region and availability.
6. Service availability
Availability commitments and service credits, where offered, are described in our Service Level Agreement. The Services may be subject to scheduled and emergency maintenance.
7. Suspension and termination
We may suspend or terminate the Services for breach of these Terms or the Acceptable Use Policy, non-payment, legal requirements, or risk to the Services or third parties. You may close your account at any time; outstanding fees remain due.
8. Customer Content
You retain all rights to your Customer Content. You grant us the limited rights necessary to operate the Services. You are solely responsible for the legality of your Customer Content and for maintaining your own backups.
9. Intellectual property
We retain all rights in the Services, software, and brand. No rights are granted except as expressly set out in these Terms.
10. Warranties and disclaimers
Except as expressly stated, the Services are provided "as is" and "as available" without warranties of any kind, to the maximum extent permitted by law.
11. Limitation of liability
To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, or consequential damages, or loss of profits or data. Our aggregate liability is limited to the amounts you paid for the Services in the [12] months preceding the claim.
12. Indemnification
You agree to indemnify us against claims arising from your Customer Content or your violation of these Terms or applicable law.
13. Governing law
These Terms are governed by the laws of [jurisdiction], and disputes are subject to the exclusive jurisdiction of its competent courts, without prejudice to mandatory consumer protections.
14. Changes
We may update these Terms. Material changes will be notified through the Services or by email. Continued use after the effective date constitutes acceptance.
15. Contact
[PRV Technologies legal entity], [registered office address]. Contact: [legal@prvtechnologies.com].